ADT offers employment in more than two dozen areas, such as accounting & finance,customer service, advertising & PR,marketing, and sales jobs. Eligible employees receive comprehensive career, "future," and health benefits, such as insurance coverage, adoption assistance, maternity management, nutritional counseling, access to a 24-hour nurse line, and more. Flexible job opportunities offered by ADT in the past include part-time and remote jobs, which have been offered to applicants based in various parts of the U.S., such as the Northeast and South Atlantic regions. The remote customer service rep will provide information about the life safety system, give technical support for devices, answer billing questions, and update accounts. Applicants must have at least a year of experience working in customer service.
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Seeking customer retention representative for full-time, remote position. Responsible for answering incoming customer calls and assisting with products and services. Sales and customer service experience, and strong communication skills preferred. He/she will provide technical support and troubleshooting, provide customer lifestyle solutions, and provide excellent customer service to clients. HS diploma and at least one year of customer service experience required.
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Develop information systems technology reporting solutions for new products and services for digital insights into market penetration, distribution channels, and customer behaviors. Use Business Intelligence tools aggregate and analyze data to identify... Headquartered in Boca Raton, Florida, ADT Security serves clients throughout the U.S. and Canada, offering alarm, home automation, surveillance, and security systems that make customers "feel at home" wherever they are. Contact authorities to respond to customer alarms, complete product documentation accurately, and provide troubleshooting to customers during calls. Some work from home work available, hours available across multiple shifts. Requires 6-months experience.
Additional charges may apply in areas that require guard response service for municipal alarm verification. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services.
About ADT
High school diploma and 1+ years' related experience required. Full-time, remote candidate will provide important information about the company's life-safety system and services, supply technical support, and take part in team meetings. Must have one year of customer service experience. Will review contacts, answer incoming phone calls, maximize profitability, resolve issues and collaborate with team. High school diploma and 2+ years' related experience required. ADT offers 24/7 monitored life, safety, and security protection for nearly 7 million customers throughout North America.
Customers can use ADT Pulse On-The-Go to manage these features remotely from any connected device. Respond to customer questions, resolve issues within the scope of responsibility, utilize the dispute management system, and resolve billing issues. Must have a high school diploma.
As a business provider of call center services, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Independent Contractors may also receive performance-based pay or other incentives. Responsibilities include researching, designing, & developing multimedia learning materials, conducting needs analysis, writing instructional objectives, and forecasting future development needs. Candidate will balance technician schedule efficiency, ensure customer appointment ties are met, and provide daily communication between technicians, customers, and ADT support centers. RSS and/or PS experience preferred.
Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. Full-time, partially remote position. Will relay information, troubleshoot issues, coach team, update customer accounts and provide support.
Successful ADT Sales Reps have creative lead-generating techniques and the drive to exceed sales goals. You’ll use your strong communication and selling skills to present innovative security solutions to customers. Conducting inbound and outbound customer service calls with customers. Verify, research, and review commercial contracts/PO/addendums for accuracy, completeness and ensure all pertinent information has been completed accurately, including services setup. Maintain customer information, including cancellations, any billing...
The customer service rep will provide technical support for security devices, answer billing questions, and update customers' accounts. The opportunity to telecommute is available. At least a year of experience in the customer service field is required. The remote customer service agent will give information about life-safety services, provide technical support for devices, update accounts, & answer billing questions. At least a year of customer service exp. required.
The first day will be on site. Work-from-home position for a customer retention representative. Will answer calls from existing customers regarding products and services, solve problems, de-escalate issues, resolve account issues, and review contracts. Provide an excellent customer experience by troubleshooting home security customers' problems and providing technical support. Must have a high school diploma and customer service experience. As an employer, ADT Security is committed to diversity and inclusion, fostering a culture of innovation and a work environment in which all team members feel recognized and valued.
If not, click on "Did Not Apply" to return to the job post. To verify your email address and activate your job alert. Client's call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST. Several clients also offer 24/7 call availability.
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As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for your own tax obligations. Actual earnings may vary depending on opportunity, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss. Save time and find higher-quality jobs than on other sites, guaranteed. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilderTerms and Conditionsfor use of our website.
Primary responsibilities will include handling customer inquiries, addressing billing issues, and fixing credit card payment errors. This job is remote and requires zero to two years' experience in collections. When applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Troubleshoot customer problems and offer technical support, assist them with meeting their needs and provide coaching. Full-time position; remote work is allowed during the COVID-19 pandemic. Answering incoming calls about our products and services with existing customers.
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